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Food & Drink

UAL Food and Drink Package

BaxterStorey

Posted 2 years ago

Tue 01 Aug, 2023 12:08 AM

The easier way to enjoy fresh, affordable food on campus

Starting university is exciting...and busy! Between balancing lectures, projects and your social life, don't make food another task to add to you plate.

Introducing the UAL Food and Drink Package – a pre-paid meal package designed to make the food experience easier, more affordable and more enjoyable on campus.

What is it?

The UAL Pre-Paid Meal Package gives students £50 every week to spend on food and drink at UAL canteens and cafés during term time. The package will run for 32 weeks of the academic year, starting from the 29th September 2025.

Cost: £1,600 (billed annually)

Once purchased, the weekly £50 is automatically added to the Food HQ app, which is used at the on-campus food outlets.

*Ts&Cs apply.

More information to come soon.

Benefits

20% off all hot, freshly prepared meals
10% off drinks, cakes, pastries, confectionery and grab-and-go snacks
A consistent £50 weekly food allowance (which helps manage budgeting)
Can be used at any of our cafés and canteens
Big savings compared to eating out in London
Our food is award-winning and certified by the Soil Association Gold

At UAL, we serve a diverse range of food and drink every single day with menus that change weekly. From hot meals inspired by dishes from around the world and convenient grab-and-go options to freshly bakes pastries and homemade bakes, our chefs are dedicated to serving fresh, sustainable and delicious food – not to mention the range of drinks to enjoy (including seasonal specials).

We also make sure to include plenty of vegan and vegetarian options on the menu, and students can request Halal and gluten-free items on site.

See what could be on the menu by checking your weekly menu.

How it works:

Buy the package online via the UAL E-Store.
Download the Food HQ App which is free from the app store.
Sign in and use the code: UAL123
Your weekly allowance will be added automatically onto the app. You can then spend it at cafés and canteens on campus during term-time only, using your phone.
Unused weekly allowance does not roll over to the next week.

Key Information

20% discount on all freshly prepared meals from the canteens
10% discount on drinks, cakes, pastries, confectionary and grab-and-go snacks

The £50 allowance will begin on Sunday at 00:01 and end on Saturday at 23:59.

Central Saint Martins

London College of Fashion (East Bank)

London College of Communication

Chelsea College of Arts

Wimbledon College of Arts

Camberwell College of Arts

Food is available Monday to Friday (no weekends).

There is a running balance shown on the Food HQ app, so you can check your available balance and spending there.

We cater to a range of dietary requirements in our outlets.

In the event of your Student ID Card being lost, stolen or faulty, photo identification and your student number must be provided at till point in order to make a purchase under the Catered Package Scheme.

It runs for 32 weeks of the academic year and is billed annually at £1,600.

Should you spend over your weekly allowance, you will retain your discounts and will be able to use another payment method to complete your purchase.

These are reset each week ahead of the following week. So your unused weekly allowance will not carry over each week.

If you change your mind within the first 3 weeks of term, you can get a full refund (minus any funds already used).

After this 3 week period, the package is non-refundable.

Terms and Conditions

Currently, the package is for students only.

Billed once per year: £1,600

Weekly credit: use it or lose it each week

Refunds available in the first 3 weeks only (minus used balance)

The University operates the Scheme from multiple Campus outlets during term time: to include B85 Central Saint Martins, London College of Fashion Eastbank, London College of Communication, Chelsea College of Arts, Wimbledon College of Arts, Camberwell College of Arts.

The package is paid for annually from the UAL Web store, should in the first 3 weeks of term the customer feel the service is not for them for any reason a full refund will be given excluding the time already used ahead of cancellation.
The Catered Package Scheme can only be used to purchase food and drinks. The use of the App allows the user to a 20% discount to all freshly prepared meals from our canteens and a 10% discount on beverages, cakes, pastries, confectionery and grab and go snacks.
Under the Scheme, Catered Package students will be available to use their Catered Package Scheme 5 days a week Monday to Friday.
On each eligible Scheme week, the Catered Card will be credited with a time-limited predetermined amount as GBP£ of £50 per week. A week, for these purposes, will begin on Sunday at 00:01 and end on Saturday at 23:59.
If the amount uploaded to the Catered Package for use in a specific weekly period is not used within that same period, it will be lost to the account holder. This uploaded sum (or cash equivalent) cannot be carried over to any subsequent week, exchanged for cash, nor be transferred or refunded in any way.
In the event of the Student ID Card being lost, stolen or faulty; photo identification and student number must be provided at till point in order to make a purchase under the Catered Package Scheme.
The University has the right to change discounted items.
The discounts apply to products purchased for the consumption of the “Catered package” account holder and is subject to a reasonable use policy when spending beyond the weekly limit.